Google Adjusts Algorithms!

Social MedaiGoogle will always be adjusting its algorithms!

That action is as predictable as buying fresh bread tomorrow. Nobody knows when Google updates happen, except Google. Everybody is on board though trying to grab whatever piece of return they can from Google Organic results. Hey, it’s free, what else do you want?

If you are a business owner who has jumped into the online waters, I’m sure that you are frustrated as hell hearing a million ideas and million methods from a million people. And you also know that there’s no such thing as “free advertising” in our world, at least not yet. So until then, you might want to keep on reading.

“The secret to SEO” This is a boring title basically because of the fact that it sounds like a generic get rich theme that we, all of us who own sites on the Internet are subject to on a daily basis. So calling all business owners and work from homers must listen up.

THERE’S NO SECRET TO SEO. It’s very basic and I’m sure you have read this in a lot of places; it’s content. But many sources fail to mention that it has to be relevant content. I tell each of my clients the same thing and it has 4 major clauses; 

1-            Original Fresh Content

2-            Popularity of your site

3-            Maintenance

4-            Existence

 Original and Fresh Content is not as easy as it sounds. We are talking about unique information that will move people to your site. See, the problem with many companies showing up on the top page today is that their pages are optimized for Google with a combination of nonsense sentences and keywords. So, my approach is, why not build a website that actually is optimized for humans?

When you do this, you are automatically taking care of the optimization for Google. Come on people, we all know that Google has game and they’re increasing their technology every day finding ways to get rid of this “optimization” deal. Google is always on the side of the users and never the advertisers keep that in mind.

Guess what, once you have original and fresh content, people are going to want to visit your site and link to your site. Hey, we just took care of Popularity as well. I’m not saying you do not have to work on the link exchange thing but promise me that it will be minimal. Also you want to stay away from link farms, link exchange offers and paying for links.

So I hear that question, how else am I going to bring links to my site? The answer is content. Write articles, submit it to article sites. Prepare a PR, submit it to Prweb.com. Believe me; all these will bring links to your site. All you have to do is, mention your website at the end of these articles and make sure you link to your site with your advertised link text.

Now you are thinking, “That’s it; I have the content and the links, I’m the king of Google”. That would be wrong. Always remember that while you are doing content and popularity, there are a million competitors doing that and more. So you want to Maintain your content. You want to update it every week so every time Google spiders come to visit your site, they find new useful information. Keep up with daily life and updated news.

For example, if you sell farming supplies and the price of grain goes up, you should write an article and put it in your site. Also publish those articles on other articles sites. You can find these sites easily with a “article submit” search on Google.

And the last but not least would be Existence. I don’t want to get all philosophical on you but you have to have some type of existence online. Try to search for your company name on Google and see how many results you get; that’s your existence. You could also name this one “Brand Recognition”.

You want to increase that so when somebody searches for farming supplies, they must see your name. You can do this easily by writing articles and Press Releases on a weekly basis. The more you write, the more circulation you will get.

If you have a great piece of article or information, acquire a list of media outlets such as local and national newspapers, and fax it to them. They just might bite pick it up. Always remember to include your website at the end as a source and you might have yourself a million dollar makin’, traffic gettin’ website, Google top rankin’ website !!!

Brian-Walters-online

Al Zibluk

How to Create a Customer-Centric Culture

What makes the great companies so great? It’s the service and experience the customer receives when doing business with them. The companies that get it are customer-centric. They put the customer at the heart of decisions, ideas, marketing, system design and more.
 
customer centric companies
 
 
It is definitely not the product. The product can be truly amazing, even a lifestyle changer, but that’s not what makes a company great. Take for example, cable television. Cable TV is truly amazing. When I was growing up, there were only four channels from which to choose. Today we have hundreds of channels to choose from with amazing high-definition clarity. We can record shows on the cable box to watch later, or watch movies and other programs ‘on demand,’ whenever we want to watch them. This is an amazing product. However, the cable TV industry, as a whole, delivers an abysmal customer experience. One of the less-than-customer-friendly policies: Asking a person to stay home on a workday to meet the cable TV installer during a four-hour window. That hardly seems customer-centric.
 
 
On the other hand, there are companies that sell the same products as everyone else, but the customer experience they offer really does set them apart. Ace Hardware is one of the best examples of this, having been awarded the JD Power award for highest customer satisfaction in its industry eight years in a row. These smaller, independently owned hardware stores compete against big box stores such as Home Depot and Lowe’s and sell many of the same items as the big stores. 
 
 
However, many Ace Hardware stores are only one-tenth the size of one of these larger stores. Imagine an 8,000-square-foot store going up against an 80,000-square-foot store. And, these larger stores outspend Ace Hardware in advertising dollars by 30 to 1. Yet, Ace Hardware thrives in this competitive environment. So, what does Ace Hardware have to offer? The experience, which comes in the form of helpful customer service. As an Ace customer in Seattle put it, ‘Even though the prices can be, but are not necessarily, higher, the convenience and help are worth it.’
 
 
Ace doesn’t promise ‘friendly’ service. It promises helpful service, and there’s a difference. It’s the way Ace stores engage their customers, provide knowledgeable employees who help them with their projects, and deliver a higher-level customer experience.
 
 
Consider several reasons to create a customer-centric culture. I’ll argue that customer service can make the difference between a company’s ultimate success or failure. It can mean the difference between having loyal, repeat customers or one-time-only customers. And, it can mean the difference between customers’ rave reviews or online rants.
 
 
Steven Hodgkiss
Free Inbound Marketing Tools from MarketHive
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Why do Customer Centric Companies Stand Out?

The bottom line is that customer-centric companies stand out. They are more desirable for consumers to do business with and more enjoyable places for employees to work. The top-rated customer service companies are often the best companies to work for as well. The reason is that the culture within the company offers a similar experience to what the customer experiences on the outside. Some things to consider about customer-centric companies:
 
Customer-centric companies empower employees to make decisions that are for the benefit of the customer. They have guidelines versus rules and policies, and the mindset that if what the customer is asking for isn’t illegal or immoral, won’t cost the company money (although sometimes that’s still OK), and won’t harm the company’s reputation, then it should be considered.
 
customer centric companies
 
Customer-centric companies hire people who fit the culture and have personalities that align with the company’s core values, mission and vision. Skills and experience are important, of course, but these high-performing companies are looking for other qualities as well. It takes the right combination of skill, personality, and attitude.
 
Customer-centric companies invest a lot of time and money into soft skills training such as customer service and relationship building. Technical and product training are important, but constant reinforcement of the “people side” of the business is equally important, if not even more so. Customer-centric companies know the importance of their employees, and take a “people first” approach. They develop their people at a level that keeps them engaged and enthusiastic about taking care of the company’s customers.
 
Steven Hodgkiss
Free Inbound Marketing Tools from MarketHive
See MarketHive for more information and to register

Al Zibluk